Sharaj Electrotech (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us through our website and service booking platforms. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
When you use our website or book any service, fitment test, or AMC, we may collect the following information:
- Full name
- Mobile number
- Email address
- Service location address
- Golf cart details and service-related information
- Communication details shared through contact forms or WhatsApp
We do not collect or store any sensitive payment information such as card numbers, UPI details, or banking credentials.
2. Purpose of Data Collection
We collect your information only for legitimate business purposes, including:
- Processing service, fitment test, and AMC bookings
- Scheduling technician visits or online inspections
- Customer support and service communication
- Billing, invoicing, and payment confirmation
- Improving our service operations and customer experience
Your information is used strictly for service-related activities.
3. Payment Information
All online payments on our website are processed securely through Razorpay.
Sharaj Electrotech does not store, process, or have access to your card, UPI, or bank account details. Payment data is handled entirely by Razorpay as per their security standards and compliance policies.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your data may be shared only with:
- Authorized service technicians for service delivery
- Payment gateway providers for transaction processing
- Legal or regulatory authorities when required by law
All such sharing is strictly limited to service fulfillment and compliance requirements.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, or loss. Our website uses secure hosting infrastructure and standard security practices to safeguard data.
However, no internet-based system can be guaranteed to be 100% secure, and users share information at their own risk.
6. Cookies and Website Usage
Our website may use basic cookies for essential website functionality and user experience. We do not use cookies to collect personal profiling data or sell information to advertising networks.
7. Third-Party Links
Our website may contain links to third-party websites such as payment gateways or communication platforms. We are not responsible for the privacy practices of such external websites, and users are advised to review their respective privacy policies.
8. Data Retention
We retain customer information only as long as required to:
- Provide services
- Maintain service records
- Comply with legal and accounting obligations
After this period, data may be securely deleted or anonymized.
9. User Rights
You may contact us to:
- Request access to your stored personal data
- Request correction of inaccurate information
- Request deletion of your data where legally permissible
Such requests can be sent to the contact details mentioned below.
10. Policy Updates
Sharaj Electrotech reserves the right to update this Privacy Policy at any time without prior notice. Any changes will be posted on this page and will become effective immediately upon posting.
Users are encouraged to review this page periodically.
11. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:
Sharaj Electrotech
Email: info.sharajelectrotech@gmail.com
Phone: 9081767400
Website: https://sharajelectrotech.com
